Terms and Conditions

Welcome to SOUL TRIPT!

These Terms and Conditions ("Terms", "Terms of Service") outline the rules and regulations governing your use of our website located at http://soultript.com/ (the "Website") Powered by Moonchild Designs, Delhi.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Website.

  1. Acceptance of Terms

These Terms constitute a legally binding agreement between you ("User", "you") and Soul Tript ("Soul Tript", "we", "us") regarding your access to and use of the Website.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

  1. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 15 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use the Website after those revisions become effective, you agree to be bound by the revised Terms. Therefore, it's important that you review these Terms periodically for changes.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

  1. User Accounts

You may be required to create an account ("Account") to access certain features of the Website. You are responsible for maintaining the confidentiality of your Account information, including your password, and for all activity that occurs under your Account.

You agree to notify us immediately of any unauthorized use of your Account or any other security breach. 

  1. Intellectual Property

The Website and its original content, features, and functionality are and will remain the exclusive property of Soul Tript and its licensors. The Website is protected by copyright, trademark, and other intellectual property laws.

Unless otherwise stated, Soul Tript and/or its licensors own the intellectual property rights for all material on http://soultript.com/. All intellectual property rights are reserved. You may access this from http://soultript.com/ for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  1. Republish material from http://soultript.com/
  2. Sell, rent or sub-license material from http://soultript.com/
  3. Reproduce, duplicate or copy material from http://soultript.com/
  4. Redistribute content from http://soultript.com/
  5. Product Descriptions

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the descriptions are accurate, complete, reliable, current, or error-free.

  1. Prices and Payment
    1. All prices listed on the Website are subject to change. We reserve the right to modify prices without prior notice.
    2. We accept various payment methods as listed on the Website. Payment is due at the time of order placement.
    3. All products are inclusive of 18% GST.
    4. We accept only 100% payment online and COD is not available.

Discontinue any product without prior notice 

  1. Shipping

We will ship your order to the address you specify during checkout. Shipping rates and estimated delivery times will be displayed at checkout.

  1. Returns and Refunds

We offer a 7-day return policy on most items. Please refer to our Return Policy for details on eligibility and procedures.

9.  Disclaimer About Product Consistency 

Since our products are handmade, variations from photos may be there.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

  1. Termination

We may terminate your access to the Website for any reason, at our sole discretion, without prior notice.

  1. Limitation of Liability

We shall not be liable for any damages arising from your use of the Website or any products or services offered through the Website.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

  1. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your State] without regard to its conflict of law provisions.

  1. Dispute Resolution

Any dispute arising out of or relating to these Terms will be settled through binding arbitration in accordance with the arbitration rules of the local jurisdiction. The arbitration shall be conducted at a location convenient for the prevailing party, as determined by the arbitrator. The arbitral award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

  1. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of the Website.

  1. Contact Us

If you have any questions about these Terms, please contact us at soultript.india@gmail.com or by phone at +91-9899985058.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Go to our Privacy Policy section to read about this.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in DELHI, Delhi

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Soul Tript does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Soul Tript, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Soul Tript shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Soul Tript reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  2. The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Soul Tript a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

RETURN, SHIPPING, CANCELLATION

CANCELLATION POLICY

Cancellation of Non - Personalised orders:

For all non-customized orders, we have a cancellation policy that allows cancellation within 24 hours of placing the order. Cancellations can be approved as long as the box has not been dispatched.

However, cancellation after dispatch incurs the shipping fee + RTO fee + 5% restocking fee will be applicable.

Cancellation of Personalised orders:

Once an order for personalised products is placed and involves any form of customization, it cannot be cancelled or modified under any circumstances.

Cancellation of International orders:

Once an international order is placed, it cannot be cancelled or modified under any circumstances.

 Last updated on : 10-05-2024